Ardent Assistance
Ardent Assistance
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    • Home
    • About Us
    • Assistance
    • Cost Containment
    • Claims and Recoveries
    • Contact Us
    • Subscribe
    • Career Opportunities
  • Home
  • About Us
  • Assistance
  • Cost Containment
  • Claims and Recoveries
  • Contact Us
  • Subscribe
  • Career Opportunities

Available 24/7

Medical Assistance

Emergency Return Home

Medical Assistance

Our bilingual call center provides assistance in English and French. Language is never a barrier to any communication as we secure instant access to translation services whenever needed.   

Case Management

Emergency Return Home

Medical Assistance

We monitor the patient's medical condition and verify utilization from the onset of the emergency. Our medical team reviews and provides approval for major diagnostic tests and surgeries when necessary and in accordance with the coverage available.  

Emergency Return Home

Emergency Return Home

Non-Medical Assistance

Air or ground Ambulances are used and determined by the patient's medical condition and fitness to travel. Proximity to the destination of travel is also a factor. We are contracted with the best in class companies offering best rates and comfort to the patient.

Non-Medical Assistance

Steerage and Direct Billing

Non-Medical Assistance

We offer pre-trip assistance such as Travel Advisories, Currency Conversion. Trip Cancellations and Verification of Benefits. 

Personal Assistance, Cash Advance, Legal Referral, Advise on Lost or Stolen Baggage and Translation Services. 

Funeral Assistance

Steerage and Direct Billing

Steerage and Direct Billing

Local burial or repatriation of remains and coordination with local funeral homes to obtain all necessary documents.

Steerage and Direct Billing

Steerage and Direct Billing

Steerage and Direct Billing

Through our database, we locate the nearest most appropriate health care provider and make appointments. We secure a direct billing arrangement in the process. We minimize the need to upfront payment.

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